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Posts: 1
Registered: ‎08-30-2015

Installing MG3122 wireless printer to laptop

I am trying to install the printer on my Toshiba laptop. I bought the printer from a friend. During installation, my computer says "communicating with printer via USB." After a couple of minutes, I get an error message saying "Error occurred while communicating with printer." It's done this about 5 times. I don't know what else to do.
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Posts: 581
Registered: ‎11-20-2012

Re: Installing MG3122 wireless printer to laptop

Hi JoyChadwick!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!

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