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I have a Canonon Pixma 922 that loses connection to the wireless router.

bzduffy
Apprentice

I purchased the Pixma 922 to replace an 800 series printer that was losing connection.  At first all was good, but now we can not print from Ipad, Macbook, or PC without turning the printer off and then back on.  We are connected wirelessy to an Apple Airport.  Solution ideas?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

The issue appears to be related to a timeout between the router and the printer.  

 

Try moving the printer closer to the router to see if this will help.

 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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