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New Contributor
Posts: 1
Registered: ‎03-22-2016

How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

Moderator
Posts: 1,577
Registered: ‎07-08-2013

Re: How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

Hi, snakelegs!

So that the Community can help you better, we will need to know exactly which Canon printer model you're using.  We have more than one line of printers whose model numbers are in the 5900s. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT).

Thanks and have a great day!

New Contributor
Posts: 2
Registered: ‎09-12-2017

Re: How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

I need to reset my System Manager ID and PIN as well!! I have Canon MF620C.

Please help

Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

Hi snakelegs,

 

In order to better assist you, allow me to ask a couple questions:

  • What model printer do you have?
  • Does an error message appear on either the printer or computer screen?

I look forward to your reply.

New Contributor
Posts: 2
Registered: ‎02-09-2019

Re: How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

I had the same problem with Imageclass MF733 can you help me reset the system ID and PIN. thank you

Product Expert
Posts: 614
Registered: ‎09-30-2013

Re: How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

Hi nangtang!

 

Please contact our Enterprise & Desktop Solutions Divisions at 1-800-OK-CANON (652-2666), 10 AM - 6:30 PM EST, Monday - Friday (excluding holidays). I apologize for any inconvenience this may cause; however, these steps can only be provided by phone with a technician assisting you.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 2
Registered: ‎02-09-2019

Re: How do you reset the System Manager ID and PIN for my Canon wireless 5900 series printer?

Canon need to come up with solution for people working during Monday to Friday during 10 am to 6:30pm. Don't want to take a day off just to fix a simple problem that Canon make it so difficult.
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