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New Contributor
Posts: 2
Registered: ‎06-07-2020

G6020 Offline - does not connect to Laptop

i tried all options to make Canon G62020 to connect to my laptop or even my phone with no luck. 

 

the network option in the printer says it's connected. I just bought it a week back. what's are the steps to resolve this?

Esteemed Contributor
Posts: 3,201
Registered: ‎11-19-2017

Re: G6020 Offline - does not connect to Laptop

https://support.usa.canon.com/kb/index?page=content&id=ART161317&actp=search&viewlocale=en_US&search...

 

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 2
Registered: ‎06-07-2020

Re: G6020 Offline - does not connect to Laptop

That step was completed. I had to delete the Printer and reinstall via Windows 10 and it worked. 

 

but what's the easiest way for the Printer to connect to WiFi. typing the Internet password on the Printer console is not fun!

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