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Driver unavailable PIXMA Pro-10 Series Printer

pixelmxr
Apprentice

Hello All...

I just learned that I can print wifi (yeah, I'm a slow learner) andb never needed it, now I do.  I setup the connection followinfg the steps cound on Canon's site and sought the assistance of AT&T my internet provider.  I also verified the connection by printing the tech sheet. The challenge came when I attempted to find the printer on my desktop computer.

 

RUNNING WIN 10 and I double checked that it has all the current/required updates adn I saw/found no errors of any type with the software or hardware.

Under Printers & Scanners the PRO-10 Series is listed but it says "Driver is unavailable

Under Device Manager the printer is listed under WSD Print Provider and there are no errors found.

 

Please advise how to resolve this.

 

thanks Very Much

1 REPLY 1

jrhoffman75
Legend
Legend

Welcome to the forum.

 

The WSD driver is a limited capability Windows driver- it is not a Canon driver. After you install the canon driver you can remove the WSD driver.

 

WSD printing breaks my network printer… *&^%&!!! - Centriworks

 

See this material:

 

Support | Professional Inkjet Printers | PIXMA PRO-10 | Canon USA

 

Go to page 7 of the intial setup option first to download the correct drivers.

 

Screenshot 2021-01-05 194543.jpg

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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