04-29-2019 07:03 PM
I have the printer connected to Wifi. When I print, I see the job is "completed" but nothing from the printer. Chrome doesn't acknowledge my Cannon. Is there a way to fix this?
05-01-2019 04:12 PM - edited 05-01-2019 04:13 PM
Hi JohnQn,
Are you trying to print from a Google Chromebook or from the Chrome web browser? The reason I ask is if you are using a Chromebook, you would need Google Cloud Print which the MG5422 does not support.
If you are printing from the Chrome web browser on a Windows computer, you would need to make sure the printer driver is installed and the printer is listed as the destination when you try to print.
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