01-28-2017 04:26 PM
02-27-2017 06:57 PM
I had the same problem. It turns out that either turning off "N" on the router - so it's just "BG" and turning off IPV6 on the printer did the trick. I have yet to work out if it was one or the other but that's what the nice person at canon support helped me to do.
02-28-2017 03:38 PM
I just tried switching off "n" on the router, but alas it didn't do any good.
As the printer doesn't have any display, I don't know how to turn off IPv6 there. All config is done through holding button in and waiting for x flashes of power LED and then releasing the button. So far, I haven'n found any such option for switching IPv6 on/off.
Thank you anyway.
02-28-2017 03:53 PM - edited 02-28-2017 03:53 PM
Thanks for reaching out to Canon USA!
The PIXMA iP8750 is a Canon Europe exclusive model, which means that Canon USA doesn't support this printer. You'll want to check out the Wireless Connection Setup page located on the Canon Europe page HERE.
If you're unable to get your printer connected using that tutorial, you'll want to contact Canon Europe for assistance. Their contact information can be found on the page located HERE.
We hope this helps!
03-02-2017 07:09 PM
I understand this is a European model, and I have been in contact with Canon Support over here, but they failed to help me.
So I've been searching The Net for other (similar) models with similar problems. This US forum is the only place I've found something that resembles my problem.
I've tried the Wireless Connection Setup page you linked to, many times, and all the different options there - but still no luck.
No one has been able to solve my problem so far, neither in the US nor in Europe.
I am just about ready to give up on this printer and return it for a full refund. I think it is a shame no-one in Canon Support Europe has been able to fix my problem, and I think may just as well try another brand.
11-20-2018 07:48 PM
01-09-2019 10:25 AM
I had the same issue with a Canon MX-535 with an Acer AC1200 router. Here's how I fixed it:
I've listed all the steps I took but I suspect that the important things are making sure you have the same authentication and encryption, you have a fixed channel and you manually connect with those parameters. So, fix those settings in your router (don't use any auto settings) and set those in the manual connection (settings -> device settings -> lan setup).
Hope this helps.