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New Contributor
Posts: 1
Registered: ‎04-11-2018

Canon Pixma Mx922 -no longer has scanning functutions

I have windows 10 64 bit and have used the wireless scan function without issue for years,  Now, The printer connects wirelessly and prints documnets BUT the quick menu scan options are now blank and the IJ network scanner utility simply does not open.

 

I tried reinstalling the drives dowloaded from Canon but at the end of the install the message after selecting wireless lan, is it can not find the netwrok BUT it prints wirelessly at the same time as it says it can not connect.

 

Please Help?

 

 

Product Expert
Posts: 1,771
Registered: ‎07-28-2014

Re: Canon Pixma Mx922 -no longer has scanning functutions

Hi WilliamD,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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