Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎01-16-2018

Canon Pixma MG3022 keeps disconnecting from network

As of yesterday, my printer seems to disconnect from the network for every print job.  I am at a loss.  I print my notes for school, and it is taking way too long.  I realize I can simply use a USB cable, but I would like to fix this issue for the future.  When I attempted to go to the printer site I get the following:

 

This site can’t be reached

e74f70000000.local.’s server IP address could not be found.

 

Does anyone know how I can fix this issue and prevent it from happening again?

 

Thank you,

Ryan

 

I am on a macbook pro mid 2012 running sierra (10.13.2)

Respected Contributor
Posts: 1,088
Registered: ‎11-19-2017

Re: Canon Pixma MG3022 keeps disconnecting from network

[ Edited ]

Ryan,

Give the printer a static IP address.  Use its MAC address and assign it an IP on your wireless router.  This way its IP won't change, then you and other devices on the network (even those that come and go) will always be able to find it. 

 

You can use this thread as a guide.  The same principal applies.

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.02)
~Sigma 150-600 C + TC1401 1.4x (f/w 2.00) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro1903 ~EVGA RTX 2080 FTW3 Ultra
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement