08-22-2017 07:43 PM
Having dealt with the "printer not responding" issue since March of 2014, we were next beset with error 1403, "The type of print head is incorrect. Install the correct print head" and a nonfunctioning printer.
I've finally done what I should have done a long time ago... I've replaced the printer. What a relief! What a joy!
10-16-2018 05:55 PM
12-11-2018 03:24 PM
It appears that my printer port on printer or cable are damaged - I was able to connect via LAN with a standard desktop non bluetooth computer! Thrilled to get the scanner working properly too! That was the main thing I wanted to be able to access...many thanks!
12-17-2018 06:27 PM
So my 2nd Win 7 computer has decided it DOES NOT LIKE LAN printing - and freezes the computer. So I removed the LAN version of the printer. Cable doesn't seem to want to get printer to respond...no sure what to do. I guess I have a copier now and no longer a printer/scanner?!
12-19-2018 09:04 AM
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12-19-2018 12:01 PM
Many thanks! I actually DID reach out and was shocked at the great support I got from George!!! I'm now tackling my second computer and will be reaching out once again as it's not installing for me...again. So far so good on my first computer though! It hasn't frozen my computer yet!!! Turned out it was my anti-virus mostly mucking up the installation!