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New Contributor
Posts: 2
Registered: ‎08-19-2015

Canon MX860 will not print after installing Win 10

[ Edited ]

I recently installed Windows 10 and had issues with my networked MX860.  It would not print or scan.  I reinstalled Win 8.1 drivers and it now scans...but it still will not print.  Any direction would be appreciated.  This printer operates on a WIFI network with another printer (a mono-B&W that works just fine) and two notebook computers.

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Canon MX860 will not print after installing Win 10

Hi KenBurgess,

 

Do you receive any error or other messages when you try to print?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

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New Contributor
Posts: 2
Registered: ‎08-19-2015

Re: Canon MX860 will not print after installing Win 10

Error message says the printer cannot be found.
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