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Canon MP495

mfisher816
Apprentice

We had to switch and rename our wireless network due to a router issue. The printer will not recognize the new network and, according to the network configuration page, the SSID is the old network w/ 0% signal strength. Based on other comments here i tried cycling through the maintenance functions using the button that looks like a littel pliers until i got to the symbol that looks like a G (never saw a true G -- mine looked like a mondified C without the little horizontal cross) and then hit the color button to reset. No change. Thoughts? 

1 REPLY 1

Jason
Whiz

Hi!

So that the Community can help you better, we will need to know the version of Windows or Mac you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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