08-18-2016 03:11 PM
I have a Canon MG7520 (running on Max OS X El Capitan 10.11.6) that will not wirelessly connect to my Mac desktop. Works perfectly fine with a USB however I have a new office setup and cannot have wires running to the printer. I've looked through online topics...run through the LAN setup and still it shows offline when I try to print. Tried shutting down, restarting. Nothing.
Checked..there are no duplicate printers listed..so hoping you can help as I need it to connect without wires.
Many thanks!
Julia
08-18-2016 06:44 PM
Have you used the Canon online videos for wireless help.
https://www.usa.canon.com/internet/portal/us/home/support/
Use the above link to find the support page for your printer. When it opens you should seee a white box in the center of the screen that says "Wireless Help". If not, scroll UP to the top of the page, and click on the red box that says "Product Info", which should open a menu with "Wireless Help" as a menu selection.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.