Canon MG5520

[trinapotter]

Why does my printer continually say, "another computer is using the printer"?  Canon MG5520

[Danny]

Hi, trinapotter!

So that the Community can help you better, we will need to know whether your computer is the only one that has access to your printer, or if this printer is part of a network with other computers on it. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[trinapotter]

Two other computers in my home have access, however, they are rarely powered on or in use.

[Patrick]

Hi trinapotter,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.