08-02-2017 12:52 PM
I recently changed internet providers and having trouble connecting the printer to WiFi. It's telling me to press and hold the WPS button on the access point for about 5 seconds. Question? Where is the WPS button? I'm assuming the access point is the printer? Help!
08-02-2017 01:22 PM
Thanks for reaching out to Canon USA!
Your WPS button is actually on your Access Point, or Wireless Router. You'll find more specific instructions on how to proceed on the following page: http://Canon.us/jxxr
If you find you need one-on-one help, our US-based technical support team will be happy to assist for free at 1-800-OK-CANON (800-652-2666) from 10am to 10pm during the week.