12-16-2020 07:08 AM
Hi,
I am trying to setup Canon MG3650S wireless printer software to my laptop (Windows 10) and I facing the error "new port could not be created 0000".
I have the install CR-ROM, but my laptop dont have a CR drive.... so I downloaded the install software (win-mg3600-1_0-mcd) from canon website.
During installtion it is giving me the error "new port could not be created 0000".
I tried to uninstall couple times, tried to download cnmnpu.exe, restarted couple times and its still not working.
can you please suggest me with a fix to get my printer setup.
Thanks,
Thiru
12-16-2020 09:35 AM - edited 12-16-2020 09:46 AM
Greetings,
"tried to download cnmnpu.exe,"
Running this program is typically the solution.
Did you actually run it?
If not, this will work:
Download this package:
Save it to your desktop.
Riight-click and rename the files extention from .exe to .zip
Open the zip and navigate to the LAN folder.
"CNMNPU.EXE is there.
~Rick
Bay Area - CA
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