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New Contributor
Posts: 1
Registered: ‎02-22-2018

Canon MB5440 loses connection with wifi router

I have a iMac and Canon MB5440 printer with a HUAWEI wifi router. My printer regularly loses connection with the router and gives the following error message:

 

Support Code : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.

 

Can someone assist to resolve this problem?

 

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Moderator
Posts: 1,195
Registered: ‎10-25-2012

Re: Canon MB5440 loses connection with wifi router

Hello there!

 

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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