Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎07-14-2019

Cannot update new wireless network on MG3620

I updated my internet and have a new wireless network - I cannot get my printer to connect or figure out how to update the wireless connection.


I removed the printer from my laptop but when I try to readd it I get an error message when I try to download the setup file.  The error says it cannot create the ouput file.


How do I fix this?

Product Expert
Posts: 3,658
Registered: ‎07-28-2014

Re: Cannot update new wireless network on MG3620

Hi klehlke,


To set up your PIXMA MG3620 with your new network, please follow the steps in this Knowledgebase Article:

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement