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Posts: 1
Registered: ‎07-14-2019

Cannot update new wireless network on MG3620

I updated my internet and have a new wireless network - I cannot get my printer to connect or figure out how to update the wireless connection.

 

I removed the printer from my laptop but when I try to readd it I get an error message when I try to download the setup file.  The error says it cannot create the ouput file.

 

How do I fix this?

Product Expert
Posts: 2,136
Registered: ‎07-28-2014

Re: Cannot update new wireless network on MG3620

Hi klehlke,

 

To set up your PIXMA MG3620 with your new network, please follow the steps in this Knowledgebase Article:

 

https://support.usa.canon.com/kb/index?page=content&id=ART162917

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