12-06-2018 05:44 AM
I have this Canon i-sensys MF724Cdw and cannot connect to scanner, but the problem is only with one PC. 4 other computers are connected and scanning from device to pc. I can open the printer adress in browser (configure it) and theire both on the same network and everything is fine. I try to scan the network for device and also try to add it manually but it just says: The device of the specified IP adress is not found...
I tried to disable windows firewall. Tried downloading drivers and tried installing them from CD. Nothing helps!
12-06-2018 05:49 AM
12-06-2018 08:45 AM
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
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