01-07-2019 08:14 PM
I recently purchased the TS9120 and connected it wirelessly to my iMac 27" Retina running MacOS Mojave. I can print without a problem to it, but neither the scanner nor the Mac see each other (for scanner functionality). After downloading the IJ Scan Utility Lite, I tried that but it couldn't find the scanner. I spent over an hour on the phone with Canon - they finally said I needed to reboot the router, computer, and printer. No dice - I still can't see the scanner. I get an error dialog box that says the Mac can't communicate with the scanner. All other functions work, sort of. The printer works, I can register with cloud apps, and the send to webmail looked like it worked but I never got an email of the scan. Any recommendations?
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