Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎03-31-2020
Accepted Solution

Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

How do I find the IP address for this new printer to continue with wireless set up?  I was only able to hook up printer using a USB cord, and once I get the printer hooked up through wireless will I need to remove the USB cord hook-up?

Highlighted
Honored Contributor
Posts: 6,575
Registered: ‎11-13-2012

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

[ Edited ]

https://support.usa.canon.com/kb/index?page=content&id=ART168045

You don't need to remove the USB. But, if it is working OK with USB why go WiFi 

 

John Hoffman
Conway, NH

1D X Mark III, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
Highlighted
New Contributor
Posts: 4
Registered: ‎03-31-2020

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

Thank you for the information.  Don't I need a wifi connection so that I can print stuff from my phone though

Highlighted
Honored Contributor
Posts: 6,575
Registered: ‎11-13-2012

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

If you want AirPrint then yes, you would need WiFi.
John Hoffman
Conway, NH

1D X Mark III, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
Highlighted
Product Expert
Posts: 642
Registered: ‎11-13-2019

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

Hi Bev9262.

 

An IP address is not something built into the TR8520; it is assigned by the router or modem controlling your network.  To help narrow down the appropriate resources, so that this thread can provide better help, please let us know what operating system is running on the computer to which the printer's USB cord is connecting.

 

If you haven't yet done so, you may wish to run the driver installation.  It's available for download, free of charge, at the TR8520 Drivers & Downloads page or at the Canon IJ Setup website.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Highlighted
New Contributor
Posts: 4
Registered: ‎03-31-2020

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

I have Microsoft Windows 10 Home, 64-bit operating system

Highlighted
Product Expert
Posts: 642
Registered: ‎11-13-2019

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

Hi Bev9262.

 

Use the link above to download the Full Driver & Software Package to perform the wireless setup.  It will walk you through the setup, and if the default method is unable to connect the printer successfully, it will offer the option of performing the wireless setup using the USB cord.

 

If you're located in the U.S. and would prefer phone-based support, you may create or log into a Canon Account and register your printer HERE for your personalized support options.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Highlighted
New Contributor
Posts: 4
Registered: ‎03-31-2020

Re: Cannot Connect Pixma TR8520 to Wireless - Asks for Ip Address

Ok I will try that, thank you for your assistance

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement