07-05-2014 08:44 PM
My 922 has two listing in the printer Q, it lists "920 series printer" and "920 series printer WS".
If I change the printer used from "920 series printer " to "920 series printer WS"(on the drop down list-I use windows 8) when I go to print, it prints with no problem. If I go back to "920 series printer" it shows printer errors.
09-11-2014 03:29 PM
Tried ALL above, to no avail... playing with router, network settings, reinstalling canon software.
After reinstall, worked for 4 days, then went offline, again.
Today, found old thread for MX430 - suggestion of changing port to CNGJNP WORKED! It's at the bottom of the port list. The install automatically selected 'WS' as the port - WHY? Here's the link: http://forums.usa.canon.com/t5/Printer-Multifunction-Support/My-MX430-keeps-going-offline-and-won-t-...
May be more challenging for Win8 (I have Vista and Win7 on mixed wired/wireless network. My MX922 is wired
12-04-2014 01:20 PM
12-23-2015 11:33 PM
HERE is the fix!!!! Go to settings then LAN settings then other settings then " wireless LAN drx" and disable it.
Your printer will no longer disconnect!
This is a power saving feature that is malfunctioning.
10-13-2016 09:36 AM
Try and look at the IP address the printer asigns itself and if that is not in the range that your router (access point) is set for it won't connect. I have an MX920 and had the same issues for a long time. I was ready to scrap the printer. On reflection it seems the self assigned IP address drifted over the years of powering up and down that it was out of range of the various routers i have owned. Try doing the big factory reset through the menu/setup/device settings/ reset. This should bring it back to settings close to when you unpacked it and it worked and you thought you loved this new printer, it was so easy to connect. Also check your IP address start and end range found in the DHCP Server. To do this you'll need the IP numbers of your router which are usually printed on the router with model and serial numbers. Type this in the address bar of your internet browers and login in. Admin login username and password is also usually written on the router base.
Hope this helps