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New Contributor
Posts: 1
Registered: ‎02-04-2019

Can’t enter password on PIXMA MG7720

Trying to reconnect to WiFi but the password screen dies not seem to have the = sign which is part of my Router password! Thanks for any suggestions.
Reputable Contributor
Posts: 821
Registered: ‎11-19-2017

Re: Can’t enter password on PIXMA MG7720

[ Edited ]

I am not familar with your exact model, but many people complain of this same issue.  One of the buttons works as a "shift" button, when pressed and held it enables display of a second set of special characters.  It might be the Asterik or Pound key?  Sorry I just don't remember which but the function is there for special characters.

Rick
Bay Area - CA
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Product Expert
Posts: 1,973
Registered: ‎07-28-2014

Re: Can’t enter password on PIXMA MG7720

Hi saparks48,

 

When entering your password, the "=" sign can be entered by first pressing the A 1@ button in the lower left corner and then the Shift key (the button with up arrow).

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