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New Contributor
Posts: 1
Registered: ‎11-05-2020

Can't connect MG3620 Printer to network

I've been using the MG3620 printer for a while and recently had to take it with me somewhere to use it. I connected to that network just fine, but I haven't been able to get it back on my home network. I am now trying to reregister the printer on the canon app, but it still isn't working. I will connect it to the canon network and go through the steps of changing the network, but when it says "wait for your printer name to appear and then select your printer" it doesn't show me my printer no matter how many times I have connected it. If someone could give me some tips on what I could do, that would be greatly appreciated. 

Esteemed Contributor
Posts: 3,067
Registered: ‎11-19-2017

Re: Can't connect MG3620 Printer to network

Greetings,

Wireless help can be found here:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-s...

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~imageClass MF644Cdw
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