01-07-2020 11:12 AM
So my Speedlite 600ex-rt turns on, changes modes and functions, communicates with the camera when on the hot shoe but will not fire when shutter is clicked nor will it fire when trying to test (pressing red light). Does this mean the bulb blew? The flash tube blew? Do anyone have any answers?
01-08-2020 02:05 AM
We regret to hear that your Speedlite 600EX RT no longer seems to fire. Based upon your description of this issue we recommend sending this into Canon at your earliest convenience.
You may fill out an online repair request form at the following link to setup your repair using our online service.