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New Contributor
Posts: 1
Registered: ‎12-01-2016

"MacOS Sierra Ver. 10.12.1" does not download .mpeg when I use CameraWindow. How to overcome?

Love my G12. But upgraded to G7X Mark 2. The risk is not getting my movies from the SD card when I download using CameraWindow. So far all jpegs moved TO MAC (and erased AUTOMATICALLY FROM SD) but not one mpeg. Is there another Canon App I should be aquainted with?

Thanks

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Esteemed Contributor
Posts: 3,796
Registered: ‎02-17-2016

Re: "MacOS Sierra Ver. 10.12.1" does not download .mpeg when I use CameraWindow. How to ov

I wouldn't use a Canon app. Just use Photos or ImageCapture.

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