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New Contributor
Posts: 2
Registered: ‎08-03-2015

problems with CR2

I converted Canon's CR2 into DNG using Adobe and they seem different when I open them in Preview.
I'm trying to figure out why.
The most obvious issue is that the CR2s seem to be cut—if it's a 'landscape,' then there is a portion from above and below missing and when it's a 'portrait,' then a portion from both sides is missing.
I would sort of understand if the conversion cut them, but the conversion seem to make them bigger, as it is the CR2s that are cut, not the DNGs.Screen Shot 2015-08-03 at 20.24.56.pngScreen Shot 2015-08-03 at 20.25.01.pngScreen Shot 2015-08-03 at 20.26.00.pngScreen Shot 2015-08-03 at 20.26.04.png

(Also, the color profile is completely changed + horizontal lines are bent in the DNGs but I read this is because the conversion throws away some lens correction 'thing' that's part of the original CR2—I would love to know how to preserve it)

Thanks a lot for any suggestions.

Esteemed Contributor
Posts: 3,815
Registered: ‎06-11-2013

Re: problems with CR2

I'm not sure why you see less coverage in the .CR2 when viewed in Preview.  When I view the same .CR2 in "Preview" vs. Canon "Digital Photo Professional" I see identical coverage area in my image (nothing is cropped.)


I used Photoshop CC to convert a .CR2 to a .DNG and comapred the .CR2 and .DNG both in Preview (as you have) and still get identical image coverage (identical dimensions, etc.)


Are you .CR2 images straight out of the camera?  Did you manipulate them with anything? 


Tim Campbell
5D III, 5D IV, 60Da
Honored Contributor
Posts: 5,012
Registered: ‎06-25-2014

Re: problems with CR2

The conversion program can't manufacture data, so the trimming of the picture must be a problem with the converter's ability to display .CR2 files correctly. This would obviously be annoying, but it doesn't sound like a show stopper.


As for the loss of lens correction data, I doubt there's an easy solution. Most likely Canon doesn't tall Adobe how to interpret it, so the converter has no choice but to throw it away.


Maybe the two issues are related. It could be that the converter itself knows where the lens data is and simply ignores it, but the display module doesn't know about it and gets confused. In effect, the lens data may be "stepping on" part of the picture. That should be pretty easy to test. Make a copy of the .CR2 file with the lens data not present, and see if the converter displays it correctly.

Philadelphia, Pennsylvania USA
Posts: 11,353
Registered: ‎12-07-2012

Re: problems with CR2

What exact cr2 (camera) do you havd and what exact Adobe (software) do you have?

EOS 1DX and 1D Mk IV and several lenses!
New Contributor
Posts: 2
Registered: ‎08-03-2015

Re: problems with CR2

thanks for the replies guys.


problem has been solved

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