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Occasional Contributor
Posts: 6
Registered: ‎01-19-2013

Re: image browser "memory card utility" downloading to wrong date folder

I did the same thing: updated to the lastest DDP and EOS Utility but to no avail. My my MacPro is up todate as well (OS 10.92). So I manually drag 'n drop the dated files into the correct folders and all is well.

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Occasional Contributor
Posts: 18
Registered: ‎05-17-2013

Re: image browser "memory card utility" downloading to wrong date folder

If you are 100% sure camera time and time zone are correct, double check because it is in militay time format on the camera. I would restart my firmware in the camera, this willl wipe out all stored settings and you will have reset everthing. You can find this in the manual or contact Canon support.

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Occasional Contributor
Posts: 6
Registered: ‎01-19-2013

Re: image browser "memory card utility" downloading to wrong date folder

Times are 100% correct in the Exif data on individual image files. I repeat, the individual image fiels all have the correct tie and date. The images are merely sorted into the wrong folder dates when EOS Utility downloads them.

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New Contributor
Posts: 3
Registered: ‎07-26-2013

Re: image browser "memory card utility" downloading to wrong date folder

Tim, I actually missed your post and just noticed others posted.  Please review this again, or get us some Canon help.  Lots of views and no solutions. I at least feel a little better that I am not alone, but this takes extra time to correct every upload and it is a pain.  This is a software issue and not a camera or firmware issue as impacts both my 5Dmii and 60D.  If you can't help, could you please send this up ot a software specialist who can?

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Occasional Contributor
Posts: 6
Registered: ‎01-19-2013

Re: image browser "memory card utility" downloading to wrong date folder

I agree, it's an EOS Utility issue and happens with my 60D, 70D, 6D and 5D MKII. It started in Mac OS 10.8x and continued with the same behavior under Mavericks. I've gotten used to manually dragging the files into folders (use list view so you see dates) but auto folder generation with correct folder dates would be nice...
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Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: image browser "memory card utility" downloading to wrong date folder

Hi HBmark!

 

Due to the complex nature of the issue, it is probably best to discuss this directly with one of our representatives over the phone.  This way, we can try to reproduce the issue, provide real-time feedback each step of the way and resolve the issue in a more timely manner.  Please call us at 1-800-OK-CANON.

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