02-14-2015 01:04 PM
The Canon Map Utility software can not detect my Canon GPS Receiver GP-E2. Over the phone, Canon "Customer Support" had me uninstall all 10 Canon Utilities that I had previously installed, and then let me install only 8 older versions of Canon Utilities. And, the Canon Map Utility software STILL could not detect my Canon GP-E2.
Why doesn't Canon have ANYONE who knows the Canon Utility software? The first support rep had NEVER used any of the software! And the second support rep, whom I was transfered to by a Supervisor who told me that this was the most experienced support person for the software, has only used the software ONCE!
Why does Canon NOT SUPPORT Canon software?????
02-14-2015 01:35 PM
My Windwos 7 PC and MacBook Air (Yosemite OS) both detect the GP-E2 using Map Utility (MU) 220.127.116.11.
What OS and version of MU are you running?
02-14-2015 08:05 PM
02-14-2015 08:07 PM
02-14-2015 08:16 PM
02-14-2015 08:18 PM
02-14-2015 08:51 PM
Thanks for trying to help, John.
Are you able to get and use the GPS logs from your GPS-E2? That's when M.U. says there is no GPS device detected.
02-14-2015 08:54 PM
When I use the GPS-E2 on my camera, the pictures have are geotagged. It's when I try to use the GPS log that Map Utility has a problem. I like the idea of recording where I went, not just where each picture was taken. That way, I can see where I found nothing to take pictures of.