06-23-2013 09:16 PM - edited 06-23-2013 09:53 PM
Hello, today I purchased a SX280 HS for my wife. I was waiting for the update on the firmware to fix the battery issue and it came out without complaints, so I went to BB to get one. I came home with it, charged the additional battery and went to update the firmware. I followed all the steps, but when I get to play back mode in step 4: you cannot scroll down to Firmware. The menu stops at transition, so the instructions posted are just making me more angry? And, yes, I checked to make sure the SN of this unit needed the update and according to their website it does. OS X 10.8.4 on a Macbook, easy to get the firmware onto the card.
Any ideas, at this point, I'm willing to cut bait and take it back and get a Sony Point and Shoot. I liked the Canon for the larger pixels and D6 processor, but the firmware is buggy and the camera is just starting to really frustrate me with not allowing me to access the firmware build.
I've reset the camera to factory, any thoughts?
06-26-2013 06:52 AM
06-29-2013 08:52 AM - last edited on 06-29-2013 08:55 AM by Stephen
I put the card to USB memory card and the file system is FAT32.
I have windows 7 64bit.
I did it like 10 times and nothing! I don't have the firmware option.
Can someone help me please? I can record video with this camera.
07-03-2013 03:05 PM
07-27-2013 01:42 PM
Thank you so much! I was having the same problem on my Macbook Pro (so frustrating!), but when I did as you said and just pressed the playback button, it worked like a charm! Now hopefully the firmware update fixes the video/battery issue. Thanks again!
12-31-2013 07:32 PM
thank you so much for taking the time to post the wonderful information. I had been going crazy for the last hour trying to get the format option to come up.
03-23-2015 10:45 PM