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New Contributor
Posts: 2
Registered: ‎07-05-2017

Re: Can't connect SX530 HS to MacBook via wi-fi

Hi Richard!

 

I happened upon this thread and I hope you can help me.

 

I have downloaded and installed CameraWindow 8.10.10b. When I try to open the app, it says that no camera was found. I'm assuming that's correct because I haven't been able to connect the camera to the Mac.

 

I have set up an account in the Canon iMAGE Gateway and I can log into it.

 

When trying to connect the camera to the Mac, I'm able to get to the point where the window says Connected Device: and it lists my Mac. The little icon that shows the camera is trying to connect to the Mac spins around for a couple of minutes. Then, I get the message that says Connection Failed.

 

FWIW, I have connected the camera to my iPhone and it works fine.

 

If you can help me, I'd really appreciate it!

 

Thanks.

 

Scott

Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: Can't connect SX530 HS to MacBook via wi-fi

Hi Waldobirk,

 

Thanks for posting.

 

Please let us know which operating system you're using on your Mac.

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New Contributor
Posts: 2
Registered: ‎07-05-2017

Re: Can't connect SX530 HS to MacBook via wi-fi

I am using Sierra 10.12.5

 

Thank you in advance for whatever help you can give me.  Smiley Happy

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