07-05-2017 11:55 PM
I happened upon this thread and I hope you can help me.
I have downloaded and installed CameraWindow 8.10.10b. When I try to open the app, it says that no camera was found. I'm assuming that's correct because I haven't been able to connect the camera to the Mac.
I have set up an account in the Canon iMAGE Gateway and I can log into it.
When trying to connect the camera to the Mac, I'm able to get to the point where the window says Connected Device: and it lists my Mac. The little icon that shows the camera is trying to connect to the Mac spins around for a couple of minutes. Then, I get the message that says Connection Failed.
FWIW, I have connected the camera to my iPhone and it works fine.
If you can help me, I'd really appreciate it!
07-06-2017 10:13 PM
Thanks for posting.
Please let us know which operating system you're using on your Mac.