RAW to JPEG not working!

[RiyadhTushar]

Hello everyone,

Whene ver i convert something from raw to anything i get this error

IMG_1024.CR2 ---> IMG_1024.JPG
Could not save. Unsupported image.

Why is that?

[RiyadhTushar]

[wq9nsc]

When that dialog box first opens, does it show the directory for the processing file and output file near the top of the dialog box?  Any chance that the output file directory doesn't exist or is invalid?

Rodger

[RiyadhTushar]

No the output file exists you can see that the cr2 files have a ? makr on top of the images and i have no idea 

[jrhoffman75 · Accepted solution]

What version of DPP and what camera model?

Perhaps there is a compatibility conflict. 

[wq9nsc]

I agree with John with those question marks appearing on the images that it could be a compatibility conflict between your camera and the version of DPP. 

What version of DPP are you using?  Click on help in the menu bar and then about and it will provide the version, 4.10.20.1 is the most recent version and you can also check for and update under the help command.

Rodger

[RiyadhTushar]

MA MAN!!! It worked! You were correct, i needed the latest version 😞

[jrhoffman75]

Found this:

https://photography-on-the.net/forum/showthread.php?p=18067197&i=i87773916