05-11-2019 03:04 PM
Hello everyone,
Whene ver i convert something from raw to anything i get this error
IMG_1024.CR2 ---> IMG_1024.JPG
Could not save. Unsupported image.
Why is that?
Solved! Go to Solution.
05-12-2019 08:40 AM
What version of DPP and what camera model?
Perhaps there is a compatibility conflict.
05-11-2019 03:05 PM
05-11-2019 08:28 PM
When that dialog box first opens, does it show the directory for the processing file and output file near the top of the dialog box? Any chance that the output file directory doesn't exist or is invalid?
Rodger
05-12-2019 06:07 AM
No the output file exists you can see that the cr2 files have a ? makr on top of the images and i have no idea
05-12-2019 08:40 AM
What version of DPP and what camera model?
Perhaps there is a compatibility conflict.
05-12-2019 09:45 AM - edited 05-12-2019 09:45 AM
I agree with John with those question marks appearing on the images that it could be a compatibility conflict between your camera and the version of DPP.
What version of DPP are you using? Click on help in the menu bar and then about and it will provide the version, 4.10.20.1 is the most recent version and you can also check for and update under the help command.
Rodger
05-13-2019 01:41 AM
MA MAN!!! It worked! You were correct, i needed the latest version 😞
05-12-2019 10:05 AM
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