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acc
Occasional Contributor
Posts: 14
Registered: ‎12-03-2018

Re: Problems with Camera Connect App

Camera Connect is the worst app on the face of the earth, or anywhere  else for that matter. I use it with an iPhone and an iPad, but every once in a while it zaps out and I have to reconfigure and that can be a nightmare. 

 

If you just want to view and save/email photos on your iPad or iPhone, just get one of these. about $30 at an Apple store or Best Buy, or less than half that on eBay (but thosae would be non OEM so I don't know how they work). It's flawless. Of course, it is just for saving to  your phone or iPad so it is in a different league than Camera Connect. But at least it WORKS all the time as opposed to some of the time.s-l1600.jpg

acc
Occasional Contributor
Posts: 14
Registered: ‎12-03-2018

Re: Problems with Camera Connect App

This app has been a pet peeve of mine for about 3 years. First, the connection guide Canon provides with it has no relationship to what I see on my 80d menu. Yes, I have been using the app for about 3 years, on both my phone and iPad, but that certainly did not happen by following any directions I ever got from tech support or on these forums. I did it IN SPITE of any Canon advice or "support" regarding the app. And every once in a while, out of nowhere, the thing just stops working and I have to set it up all over again. Many of your customers have no idea how to deal with the fiascos related to this software abmomination. It's such a shame that the best camera mfg in the world (well, 3rd best anyway - my Lieca is pretty good too, and then there are my old Hassleblads - but I digress.)

 

To be kind, the app would have to get about 100x better to be classified as junk. Just Google "Canon Camera Connect problems" for proof. And please, no boiler plate apologies. It's just a shame that Canon allows such issues to persist for such a long time with a "product" they put out.

 

SCRAP CAMERA CONNECT, START ALL OVER AGAIN, AND DO IT RIGHT! MY NIKON FRIENDS LOVE THEIR APP.

New Contributor
Posts: 1
Registered: ‎12-27-2018

Re: Problems with Camera Connect App

I am having a camera connect app problem too. I have the latest version of the app downloaded. I have my Samsung connected to my Canon SX530, and everything seems to be working great. However, when I try to download photos from my camera to my phone by using the app it fails to download everytime. I even try to reduce the size or try original jpeg size but still no successful download.
New Contributor
Posts: 1
Registered: ‎01-20-2019

Re: Problems with Camera Connect App

Greetings all;

  SO I have been having a problem connecting my Canon SX-530 to my iPhone 6s IOS 12.1.2 via my LAN.  I can connect to my camera directly from my phone using the camera built in WIFI.  I was able to, at one time in the past connect via my network.

 

  I have gone ahead and reset the WIFI connection within the camera.  I have reinstalled the app on my phone.  All works but not through my WIFI.  SInce I have an upgraded router I am thinking the IP port the camera uses needs to be opened in the router.  NO WHERE can I find this information on the Canon website.  Specifications are very light when it comes to any network specifications.

 

  If someone could shed some light on this problem I'd greatly appriciate it.

 

Kurt

 

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