Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎01-23-2019

Re: Problems with Camera Connect App

I wanted it mostly to take long exposures and family photos without the timer.  The remote is really expensive and isn't even available at the Canon store.  Around $100 on amazon.

Highlighted
Occasional Contributor
Posts: 19
Registered: ‎12-03-2018

Re: Problems with Camera Connect App

I have a remote for my 80d that can be purchased for less than $10 - NOT Canon brand, but it works fine: Canon RC-6 RC6 IR Wireless Remote Control EOS M5 5D Mark IV 760D 5DS R Rebel T6i
Highlighted
New Contributor
Posts: 1
Registered: ‎06-09-2019

Re: Problems with Camera Connect App

I have a new Canon SX 730- the instructions to connect my phone to my camera were bad!  So I went online to youtube:

https://www.google.com/search?ei=sEH9XKqHNKfB0PEPoMuWMA&q=connect+my+canon+sx730+to+my+phone+you+tub...

 

Luckily it worked- and when I was done tranferring all my pics to my phone and then uploading to Facebook, I turned off the Bluetooth- but wanting to ensure that I could do it again- I am travelling at the end of the month- I wanted to set it all up again.  But NOPE, NADDA, NOT AT ALL!  What is going on??  

 

I need a human to direct me to get this to work- what is the Customer Service number so I can get some directions?  

 

Thanks!

emme

Highlighted
New Contributor
Posts: 1
Registered: ‎10-22-2020

Re: Problems with Camera Connect App

i haved used camera connect very succesfully on my I pad air runningIOS 12.4.8 for several years to connect to my 5Dmk4.Today for some reason Camera connect crashes right after launch no matter how many times I try.I have deleted the app several times and reinstalled it from the cloud.I have rebooted my Ipad several times.I have a second I pad running IOS 14 which lauches camera connect and works normally transferring images.Any suggestions for the olderI pad?

Highlighted
New Contributor
Posts: 1
Registered: ‎10-22-2020

Re: Problems with Camera Connect App

I have the exact same issue with the latest release of Canon Camera Connect not able to run on my iPad Air 12.4.8. It closes as soon as I open it. I use this software for commercial photo shoots and was shocked when I showed up for a job today and was unable to connect with my camera.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement