Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎06-18-2014
Accepted Solution

Problem with PhotoStitch (on OS X) when saving pictures

Hi,

 

I have a problem with PhotoStitch (version 3.2.6, currently under Mac OS X 10.9 but the problem has already existed under 10.8), which makes the software completely useless.

 

Stitching photos together works without problem. But when I save a stitched picture the software only saves a small part. It is the part which is by default used for cropping the picture before saving. I tried to drag and drop the frame which is used for cropping to the right position. I also tried to disable the cropping before saving. But no matter what I do, the output picture remains the same, i.e. only the default part for cropping.

 

I have added an example which shows the preview of the stitched picture and the frame for cropping, which is roughly a quarter in this example. As I said before when I save the picture I only get the little framed part, no matter if cropping is activated or not.

 

Screenshot PhotoStitch

 

It would be great if someone could help me.

Highlighted
VIP
Posts: 13,017
Registered: ‎12-07-2012

Re: Problem with PhotoStitch (on OS X) when saving pictures

You have a setting wrong.  Chech evereything carefully.

EOS 1DX and 1D Mk IV and several lenses!
Highlighted
New Contributor
Posts: 2
Registered: ‎06-18-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

Since there are no general settings in the application the only settings I can make are the ones when you export / save the picture. And I checked them dozens of times, trying out everything (as described above).
Highlighted
VIP
Posts: 13,017
Registered: ‎12-07-2012

Re: Problem with PhotoStitch (on OS X) when saving pictures

1.jpg

EOS 1DX and 1D Mk IV and several lenses!
Highlighted
New Contributor
Posts: 1
Registered: ‎07-06-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

I have the same problem, making the Photostich unusable. It crops the pictures even when I uncheck the crop option. Will appreciate if you can post a solution if you found one.

Highlighted
New Contributor
Posts: 2
Registered: ‎07-28-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

Just installed photostitch on my Mac and I am having the same problem.  No matter what is done in the adjust image dialog or how the cropping rectangle is positioned, the stitched image is cropped when saved.

 

It appears that the initial position of the green cropping box is used for cropping, no matter how the cropping box is positioned or even if cropping is turned off.

Highlighted
New Contributor
Posts: 2
Registered: ‎07-28-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

I am experiencing what others are reporting, unclick "crop" and the image is still cropped. Position the crop box as instructed and the software ignores the new position and crops to the initial position of the crop box.
Highlighted
New Contributor
Posts: 1
Registered: ‎07-28-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

I am having the same problem. Today is the first day I have tried to use PhotoStitch. It seems very easy to use, but each time I save a pic, only the upper left hand corner is saved, even if I unchecked "crop."

 

Hoping a solution is posted soon.

Highlighted
New Contributor
Posts: 1
Registered: ‎10-02-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

I downloaded the latest version of Photostitch (3.2.7) and the problem is still there :-(

 

Canon please fix this as the software is useless with out being able to crop the stitched photo!

 

Terry

Highlighted
New Contributor
Posts: 1
Registered: ‎11-12-2014

Re: Problem with PhotoStitch (on OS X) when saving pictures

Has anyone solved this problem?  I'm having the same issue.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement