11-30-2015 10:07 AM
When I upload photos to my computer, ImageBrowser EX will make a folder like it always has but it will be empty. I have a Mac and am not sure if it correlates to when I updated the IOS to El Capitan or not. Please help!
12-02-2015 03:34 PM
Hi dustee_knapp,
You may need to update the Canon CameraWindow.
So we may better assist you, please reply with the following:
12-02-2015 05:19 PM
@dustee_knapp wrote:When I upload photos to my computer, ImageBrowser EX will make a folder like it always has but it will be empty. I have a Mac and am not sure if it correlates to when I updated the IOS to El Capitan or not. Please help!
A surprisingly large percentage of the questions and complaints we get in this forum are from people having trouble uploading pictures from their cameras. Inevitably, the answer is: get a card reader. Card readers are inexpensive, reliable, and easy to use; and they don't run down your camera's battery. It's senseless to keep beating your head against the wall when the solution is so simple and so obvious.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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