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New Contributor
Posts: 2
Registered: ‎01-30-2018

Mobile Device Connect Button Setup Menu Option Disabled

[ Edited ]

Having trouble connecting new G5x to my Wi-Fi.  Setup originally showed me device add screem, I pressed computer, selected to use WPS, pressed WPS on router, saw no computer (tho I did see my printer). 

Never got to connect.  However, now I am unable to try again, as the seup menu option 'Mobile Device Connect Button' is not available - greyed out. 

Have tried pressing 'Rest All', to no avail. 

How do I get the option back?

 

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New Contributor
Posts: 2
Registered: ‎01-30-2018

Re: Mobile Device Connect Button Setup Menu Option Disabled

realized did not state camera model giving the menu problem  -  am using a G5X.

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Moderator
Posts: 641
Registered: ‎06-05-2013

Re: Mobile Device Connect Button Setup Menu Option Disabled

Hi Muggsy,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model equipment you are using.  
Any other details you'd like to give will only help the Community better understand your issue.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

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