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New Contributor
Posts: 2
Registered: ‎05-07-2019

Images will not download on Canon Image Gateway

I have never had a problem with transferring pictures from my camera to my iPhone through the app. Recently, my photos get stuck processing and won’t download. I have tried reconnecting to my wifi through my camera as well as redownloading the app. Any suggestions?
Product Expert
Product Expert
Posts: 918
Registered: ‎10-17-2012

Re: Images will not download on Canon Image Gateway

Breaghj,

We are sorry to hear that this issue occurs.  Would you mind please letting the community know which camera body you are using?  Thank you and we look forward to your reply. 

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New Contributor
Posts: 2
Registered: ‎05-07-2019

Re: Images will not download on Canon Image Gateway

Hi thank you for the response,

 

The issue resolved itself.

 

Thanks!

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