08-23-2013 10:40 AM
Recently I bought a new Canon Eos 6d. With it came Canon's Imagebrowser EX software.
It installs alright, but when I start it, it asks for default folders to load pictures from. I select a folder, press OK, then it starts searching for the pictures on my computer. Almost immediately a message pops up that reads "Imagebrowser EX doesn't work anymore". I run Windows 7, 64bit.
The Zoombrowser software that came with my 350d years ago, still worked for me. Unfortunately it does not support the 6d.
Any help would be appreciated.
07-06-2014 01:19 AM
07-29-2014 08:07 AM
Thank you for the post.
Were there any more specifics in the error box Windows displays before shutting down the program?
Do you have this problem when you run ImageBrowser on other computers?
If this is a time sensitive-matter, additional support options are available at Contact Us.