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New Contributor
Posts: 4
Registered: ‎11-05-2020

EOS Webcam Utility works on one PC but not on another

Camera: Rebel T6

 

EOS works on one PC with EOS Utilty and EOS Webcam Beta, but not on second PC with fresh install of latest version of EOS Webcam. I've confirmed Wifi/NFC is disabled and the second computer doesn't have EOS Utility installed. I connected the camera to the PC using the same cables I always do. No clue why it's not working. I connected the camera to the first PC to confirm its not the camera or the cables. No clue why its not working on the second PC. Any ideas what's going on?

VIP
Posts: 11,944
Registered: ‎08-13-2015

Re: EOS Webcam Utility works on one PC but not on another

"I've confirmed Wifi/NFC is disabled and the second computer doesn't have EOS Utility installed."

 

Maybe you should install it.. It never seems to work without it.  BTW, Canon has released an updated version for Windows 10. You do not need to use the Beta Version for Windows, anymore.

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"Doctor told me to get out and walk, so I bought a Canon."
New Contributor
Posts: 4
Registered: ‎11-05-2020

Re: EOS Webcam Utility works on one PC but not on another

Thanks for the suggestion. I've installed the EOS Utility, but it still is not working. I made sure the EOS utility doesn't turn on when I plug in the camera. The EOS Webcam logo keep flickering. Not sure if that means the webcam driver is looking for a camera or what. I've also tired different USB ports.

VIP
Posts: 11,944
Registered: ‎08-13-2015

Re: EOS Webcam Utility works on one PC but not on another

You must reboot after the installation.  I think it is best to have the regular Utility installed before you install the Webcam.

 

What app are you trying to use it with?

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"Doctor told me to get out and walk, so I bought a Canon."
New Contributor
Posts: 4
Registered: ‎11-05-2020

Re: EOS Webcam Utility works on one PC but not on another

I did. I could try reinstalling it. I tried it with facebook room, google meet, and the zoom app.
New Contributor
Posts: 4
Registered: ‎11-05-2020

Re: EOS Webcam Utility works on one PC but not on another

And the native camera app on the PC
VIP
Posts: 11,944
Registered: ‎08-13-2015

Re: EOS Webcam Utility works on one PC but not on another


@Bunches wrote:
I did. I could try reinstalling it. I tried it with facebook room, google meet, and the zoom app.

Does the regular EOS Utility work properly?  It is a good way to test your USB cable.

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"Doctor told me to get out and walk, so I bought a Canon."
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