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New Contributor
Posts: 1
Registered: ‎01-18-2021

Re: EOS Webcam No Output (Light Grey Screen/Black Screen in Zoom/Teams)

Did you solve this problem.  I'm having the same problem with a Rebel T3i.  It was working perfectly with the EOS utility. I thought it was a Zoom update that gave me the gray screen.  I rolled back to the previous driver/install, and still have the same problem.  Any luck?

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New Contributor
Posts: 1
Registered: ‎05-04-2021

Re: EOS Webcam No Output (Light Grey Screen/Black Screen in Zoom/Teams)

I had exact same issue. To resolve it, you need to consent access to the camera by OS.
To do so, open Windows Settings > Privacy > Camera (on left) > Change/Enable
Some privacy cleaning AIO apps often disable those permissions, so be watchful ;-)

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