09-08-2017 01:05 AM - edited 09-08-2017 01:08 AM
I use a Canon 5D Mark IV and recently I download EOS Utility 3.7.0 from Canon and install sucessfully. My window operating system is Win10 64Bit
But I have a problem of "WFT Firewall Setting"
After I run EOS Utility, it alerts for changing WFT Firewall setting and of course I click yes for proceed.
Then it jumps out something like a Command Prompt box and then it pops out "WFT FirewallSettings has stopped Working".
I have tried on a different computer and the result is the same. I have tried to disable my firewall before running the WFT Firewall Settings but still crashed in the end. That doesn't help.
Anyone has any clue for this ??
Thanks a lot
PS: These are the information I collected from event log
Fault bucket 129523458530, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
P1: wft firewallsettings.exe
These files may be available here:
Rechecking for solution: 0
Report Id: 9e8cf6bf-c7db-4e3a-8fac-935a98228b01
Report Status: 268435456
Hashed bucket: aaab27a9fa3bcc2b62769a801dc5ba72
09-10-2017 02:23 PM
I just tried it and I get to a window like this. W10 (x64).
Do you crash before this appears?
09-10-2017 03:22 PM
Crashed before this "EOS Pairing Software" window appears =*(
I wish I saw that window !!
My status is,
1) EOS Utility Launcher is up
2) Press "Pairing over WiFi/LAN"
3) Auto alert for WFT Firewall Setting Changes need to be done
4) Clicked Yes for accepting changes
5) Command Prompt Window pops up.
6) WFT FirewallSetting Crashed Alert Window pops out.
Thx a lot and best regards
04-28-2018 04:01 AM - edited 04-28-2018 04:05 AM
I have the same issue - solved with manually allowing UOS utility through firewall.
go to firewall settings and add
Step number 1
Step number 2
Step number 3
Step number 4
Step number 5
Step number 6
Step number 7
By default should be here - C:\Program Files (x86)\Canon\EOS Utility
I added all the .exe files in cannon EOS utility folder maybe one file is enough I do not know - all of them works fine for me
Step number 8
then add chosen sotware to firewall exception
Confirm with firewall then restrat the EOS Utility app - app will not ask you to change firewall settings as this done manually
and you can connect the camera wireless now