12-10-2017 03:40 PM
I have the Rebel t3i. The EOS Utility was working fine with Window 10 Home until this latest round of updates. Now the computer is not recognizing the camera when I connect it using the USB cable. I have tried uninstalling and reinstalling the the EOS Utility and that did not help. When I manually start the EOS utiliy, it wants to connect to the camera via wifi, but this is not possible with my camera. Wish I could just tell is to use EOS Utility 2 instead of 3... Any suggestions?
02-11-2018 10:32 AM - edited 02-11-2018 10:34 AM
Hi, I'am from Ukraine, so first of all sorry for my bad English ))
I had same problem as rudibr
And I solved this problem.
Just remove all Canon aplications for your camera, download Canon CD old version 2.41 http://www.photoboothtechnology.com/download-eos-utility-full-version/ and install it, but DO NOT install any updates then.
So, you will have old version of EOS Utility, NOT EOS Utility 2
This old version doesn't crash on startup and works fine with my Canon 600D or Rebel T3i
Hope my advice will help someone.