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New Contributor
Posts: 4
Registered: ‎08-24-2015

EOS Utility 2 Not Working with OS X Yosemite 10.10.5

My utility software shows my pictures and then, after I start selecting photos to download,  gives me the spinning wheel and eventually disconnects. I've downloaded the March 30th update from Canon. Is there something else I need to update? I've tried unplugging my other usb devices.

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Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: EOS Utility 2 Not Working with OS X Yosemite 10.10.5

Hi WVgirl,

For assistance with this, please contact us.  When you do, please let us know that you're using OS X Yosemite 10.10.5 and let us know which camera model you're using.

 

Please visit this link for contact options:  http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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