Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎09-02-2017

Do 4.7.1

Hi,  I am trying to get 4.7 loaded onto my computer but no luck. It is showing in the zip folder but when it gets loaded onto my computer it is only the 4.0 version. Any help welcomed.

Posts: 1,636
Registered: ‎07-08-2013

Re: Do 4.7.1

Hi, Heydude!

So that the Community can help you better, we need to know exactly which app you're trying to install along with which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at

Thanks and have a great day!

Honored Contributor
Posts: 5,912
Registered: ‎11-13-2012

Re: Do 4.7.1

Are you getting confused by the tartup screen which says "ver. 4."? What does the Help>.About Digital Photo Professional say?


2017-09-02 (1).png




John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement