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Occasional Contributor
Posts: 18
Registered: ‎08-11-2018
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Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

I'm using DPP 4.8.30. It is extremely slow in RAW processing. Cannon suggests (in DPP manual) to add graphic card. I got GTX1060, used the new setup - no change. Same on other computers. Contacted Canon support - only stupid answers which do not help. Looks like Canon is not capable to develop a good software for their products. Should I sell all my Canon equipment and for other?
Valued Contributor
Posts: 378
Registered: ‎10-21-2016

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)


@SenJerzy wrote:
I'm using DPP 4.8.30. It is extremely slow in RAW processing. Cannon suggests (in DPP manual) to add graphic card. I got GTX1060, used the new setup - no change. Same on other computers. Contacted Canon support - only stupid answers which do not help. Looks like Canon is not capable to develop a good software for their products. Should I sell all my Canon equipment and for other?

DPP is not fast but it is free and tailored to get the best results from Canon cameras. You really need a very high spec computer to make it perform the best. An Nvidia graphics card will help in some respects but this is usually in speed of loading images and not so much with processing, even then you have to make sure both the graphics card and DPP are set up correctly. Once you get it working then DPP will give excellent results.

 

As for selling you Canon gear, well that would be like changing your make of car because your present one gets held up in traffic jams.Either get a better computer or buy some different software.

Occasional Contributor
Posts: 18
Registered: ‎08-11-2018

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

At first, thank you very much for your comment. Unfortunately, it does not refer to the real situation.

  1. When using my PC:
  • Intel Core i7-6700K CPU @4.1 GHz, 16GB RAM, 256 GB SSD M.2,
  • Graphic: GeForce GTX1060,
  • Windows 10 64bit,

it takes 3-5 seconds to display a single MRAW picture (EDIT window). It is hard to process many pictures when the delay is so long.

What is even more surprising - GeForce GTX1060 is busy in no more than 6%. The CPU is used in 95%.  The problem of low performing DPP looks like a software problem.

Another point is that GTX1060 does not help to speed up the display process, what was Canon intention (they write about the issue in Manual).

  1. Using my field machine Lenovo ThinkPad X Yoga 3 (the top model, fast) the time delay is similar, a bit longer.
  2. This problem did not occur with the previous versions of DPP, so it is surprising to see this slow down.
  3. DPP is not dedicated for supercomputer (even GTX1060 is so Smiley Happy ) or graphic workstations but for personal computers, so I do not understand: "you need really fast computer to use DPP". The instruction, manuals describe the required PC configuration which is far below the performance of my computers.
  4. Of course, I shall wait for some time for speed improvement.

 

Respected Contributor
Posts: 1,076
Registered: ‎11-19-2017

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

[ Edited ]

I think Ray's reply is correct.

 

I don't use DPP any longer, but do have 4.8.30 installed along side PL Elite.

 

DPP - My raw images open in less than a second.  So that I'm being clear, I'm referring to selecting a folder full of images in the navigation pane, selecting one image, then pressing the edit image button. 

 

My Devil's Canyon CPU, Chipset and GPU are a gen back from your Skylake.

 

Z97X-UD5H (F8) \RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC, 850 Pro's RAID0, 1TB WD, W10 1803

 

But I still get excellend (speedy) rendering performance.  I have 2 displays.  I have not experienced the display lag you describe.

 

In my experience, CPU horsepower is what directly affects export speed.  I use my desktop for large batch exports.  My Yoga laptop is handy when traveling, but much slower.  However, displaying an image for editing is about the same.  It uses onboard GPU.

 

The addition of a dedicated GPU offloads a small amount of rendering from the CPU, leaving it to concentrate on image processing. 

 

DPP is great software, and if it supported 3rd party lens correction (even if I had to pay for it Canon) I 'd use it.  But it doesn't so I use PL which I like very much. 

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.02)
~Sigma 150-600 C + TC1401 1.4x (f/w 2.00) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro1903 ~EVGA RTX 2080 FTW3 Ultra
VIP
Posts: 8,479
Registered: ‎08-13-2015

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)


@SenJerzy wrote:

 

What is even more surprising - GeForce GTX1060 is busy in no more than 6%. The CPU is used in 95%.  The problem of low performing DPP looks like a software problem.

 

Another point is that GTX1060 does not help to speed up the display process, what was Canon intention (they write about the issue in Manual).

 


Sorry, but I think the issue is more likely operator error.  

 

Did you configure your graphics card to use DPP?  Is DPP enabled to use the graphics card?  Are your files stored locally, or across a network?  Does your DPP install “search” for files on its’ own?

 

Do you understand what a graphics card does?  Its’ primary role is provide dedicated video memory, instead of having video sharing memory with the CPU.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 18
Registered: ‎08-11-2018

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

I hope to know what graphic card is🙂. How to set up DPP for graphic card is described in DPP User Manual. The system "sees" the card and displays how this resource is used.
The problem I'm reporting is with the delay of RAW picture loading process when the Edit function is performed. At least a few persons report this problem. If you analyze the performance using System Monitor you can observe that the bottleneck is processor, not graphic card or memory. You can also check the hardware requirements in DPP 4.8 User Manual, which are far below my current systems.
Canon support did not give any comment like "we know the problem and work to resolve it" but only suggest to "reinstall", which not help. By the way - the installation process should provide correct deinstallation (if necessary) and installation of the new version.
Honored Contributor
Posts: 5,918
Registered: ‎11-13-2012

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

To SenJerzey:

 

1. you are correct in that some users have reported that DPP is not as fast as some other programs that are available - for a cost. There are also many folks who complain about speed (lack thereof) of Lightroom. No one is required to use DPP; if the benefits of the software don't outweigh the downsides there are many other products on the market.

 

2. " the installation process should provide correct deinstallation (if necessary) and installation of the new version. " I do not unsderstand this point - updates to DPP overwrite the older version.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 18
Registered: ‎08-11-2018

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

I posted the problem on Forum because:
1. I'm looking for solution to my problem.
2. I'd like to help Canon to improve the products.
I am Canon cameras user from many years and I have no interest in DPP depreciation.
Anyway, thank you for your comment.
Ps.
DPP is not for free. It's licensed only to Canon cameras owners who purchased DPP in a package with EOS camera.
Honored Contributor
Posts: 5,918
Registered: ‎11-13-2012

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

"Ps.
DPP is not for free. It's licensed only to Canon cameras owners who purchased DPP in a package with EOS camera."

 

This argument falls apart once you recognize that EOS D30 and EOS Rebel owners (as well as all later ones) can download the latest version of DPP. The D30 and Digital Rebel were released before DPP even existed.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 18
Registered: ‎08-11-2018

Re: Digital Photo Professional (DPP) 4.8.X is extremily slow (performance)

Yes, you are right. I was not precise. Also uses of non EOS, Canon cameras apply. But, any way, you can download only if you have Canon camera.

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