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Occasional Contributor
Posts: 5
Registered: ‎08-04-2020

Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Hello,

 

My issue is this:

 

I go into Digital Photo Professional 4, click on a single raw photo, go to "save" button over he image, I click it, then the window showing the progress via a bar, but then about 9 other windows that are the same pop up. I don't want this. Why is it doing this? How do I stop it from doing this?

 

-Andrew Mareschal

Super Contributor
Posts: 148
Registered: ‎09-01-2014

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue


@AndrewMarescha wrote:

Hello,

 

My issue is this:

 

I go into Digital Photo Professional 4, click on a single raw photo, go to "save" button over he image, I click it, then the window showing the progress via a bar, but then about 9 other windows that are the same pop up. I don't want this. Why is it doing this? How do I stop it from doing this?

 

-Andrew Mareschal


Hello, Andrew, and welcome to the forum.

Is it possible to get a screen grab of all the windows? Also, what OS are you running and DPP version. That might seem trivial, but it could help. It might be as simple as reinstalling DPP.

 

FD

Occasional Contributor
Posts: 5
Registered: ‎08-04-2020

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

dppissue.png

I have version 4.12.60.0 of DPP. It's running on a Windows 10 PC.

Honored Contributor
Posts: 7,904
Registered: ‎11-13-2012

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Might you inadvertently have more than one file selected?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Reputable Contributor
Posts: 607
Registered: ‎10-21-2016

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Strange. I only get 2 in this sort of case, one for the original screen and one for the pop up save & convert box. If you can't find any other reason for it then it may be worth re-installing DPP.

 

I do notice on your screen shot that on the extreme bottom right you have a Windows notification flagged up, probably worth sorting this out first.

Occasional Contributor
Posts: 5
Registered: ‎08-04-2020

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

I'm pretty sure I'm only selecting one file. And even then, when I used to convert multiple files only one progress window would pop up for all of them.

Honored Contributor
Posts: 7,904
Registered: ‎11-13-2012

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Delete and reinstall DPP4; see if that corrects the problem.

 

Are all those DPP alerts in your Task Bar the different Save windows?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Occasional Contributor
Posts: 5
Registered: ‎08-04-2020

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

So I have uninstalled and reinstalled the program to no avail. Same issue prevails. I even found an older version but that did not solve the issue.

 

All those windows are from one file.

Honored Contributor
Posts: 7,904
Registered: ‎11-13-2012

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Is it occuring for any file in any folder?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Respected Contributor
Posts: 1,393
Registered: ‎01-25-2018

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

[ Edited ]

Click the close dialog box when finished in that window.  Otherwise it leaves the window open when it finishes converting and you end up with all of those windows.

 

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, 1D M2, EOS 650 (film), many lenses, XF400 video
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