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Valued Contributor
Posts: 475
Registered: ‎11-19-2017

Re: Digital Photo Professional 4 Non-responsive Following File Save

Jazzone,

Check your PM.

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.01)
~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro nVidia GPU 1803
Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Thanks for the download. Unfortunately reverting back to 4.7.20 from 4.7.21 did not resolve the issue.

Valued Contributor
Posts: 475
Registered: ‎11-19-2017

Re: Digital Photo Professional 4 Non-responsive Following File Save

Sure.  Sorry it didn't help.  Wondering what else it might be.  Yours and icechamber are the only two persons I'd heard of with this issue.  

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.01)
~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro nVidia GPU 1803
Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Very strange problem. Even Canon tech support had not heard of this problem before. They thought it might be a software conflict with a startup program or service and suggested a start up with minimum programs and services and gradually add them back to startups until the problem appears. The problem was still there even with minimum startup loads. 

Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

For the fun of it I installed DPP 3.14. It performed perfectly with no delay following a file save. There must be a bug in DPP 4. Hopefully Canon will fix it in future releases.

Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Canon has been unable to resolve the issue for me so I've decided to abandon DPP 4 in favor of the older DPP 3. I know its user interface is not as nice and it might have a few less features, but at least it's super responsive compared to DPP 4. And that's more important to me, especailly when processing large numbers of photos. Canon has promised to inform their DPP development team of this problem and hopefully it will be fixed in future software releases. In the meantime, it's back to DPP 3 until DPP 4 is fixed, or I buy a new camera with a RAW format that isn't supported by DPP 3.

New Contributor
Posts: 2
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Same problem with ver 4.7.20. But ver 3 is OK
Valued Contributor
Posts: 475
Registered: ‎11-19-2017

Re: Digital Photo Professional 4 Non-responsive Following File Save

Guys,

4.8.20 has been released.

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.01)
~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro nVidia GPU 1803
Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Yes, I installed it yesterday. Same problem. I’m still using 3.15. 

New Contributor
Posts: 1
Registered: ‎06-17-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

I have the same problem. DPP V.4.8 was working well and then after some windows 10 updates it started being non-responsive. Anyone has got a solution on this?

 

Thanks in advance.

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